1 00:00:05,149 --> 00:00:06,690 JOEL SCHINDALL: Initially, the course 2 00:00:06,690 --> 00:00:09,360 was taught in a more or less conventional manner where 3 00:00:09,360 --> 00:00:11,510 Blade and I did the teaching, and we 4 00:00:11,510 --> 00:00:14,770 had one teaching assistant who was actually someone 5 00:00:14,770 --> 00:00:16,772 that Blade new from Tufts University who 6 00:00:16,772 --> 00:00:18,480 came in and helped the students with some 7 00:00:18,480 --> 00:00:22,220 of the technical issues in the design problems. 8 00:00:22,220 --> 00:00:25,280 But after the first term, some of the students 9 00:00:25,280 --> 00:00:28,450 volunteered to be teaching assistants the following term. 10 00:00:28,450 --> 00:00:30,840 And they brought a whole new dimension 11 00:00:30,840 --> 00:00:33,370 to the teaching of the course, because the students 12 00:00:33,370 --> 00:00:35,580 were encouraged to-- 13 00:00:35,580 --> 00:00:37,770 The students don't do their homework during class, 14 00:00:37,770 --> 00:00:41,390 they do it typically at 10:00 PM or 2:00 AM or 4:00 15 00:00:41,390 --> 00:00:43,950 AM, any time of the day or night. 16 00:00:43,950 --> 00:00:47,630 And it's frustrating to run into an obstacle 17 00:00:47,630 --> 00:00:50,030 and not be able to get an answer to your question. 18 00:00:50,030 --> 00:00:53,775 So we established a website where the students can go to it 19 00:00:53,775 --> 00:00:54,986 and ask their question. 20 00:00:54,986 --> 00:00:56,860 And we have three or four teaching assistants 21 00:00:56,860 --> 00:00:59,860 who are monitoring that website 24/7. 22 00:00:59,860 --> 00:01:01,530 Literally 24/7. 23 00:01:01,530 --> 00:01:04,129 And it's fun to watch the dialogue because you'll 24 00:01:04,129 --> 00:01:06,460 often-- at 2:00 AM a question will come in. 25 00:01:06,460 --> 00:01:08,450 One of the students will say, well, Jim 26 00:01:08,450 --> 00:01:10,690 is best equipped to answer this question, 27 00:01:10,690 --> 00:01:12,190 but he's sleeping now. 28 00:01:12,190 --> 00:01:13,940 I'm going to give you an initial answer. 29 00:01:13,940 --> 00:01:15,710 And about 5:00 or 6:00 in the morning, Jim 30 00:01:15,710 --> 00:01:18,160 will get back on and give you the rest of the answer. 31 00:01:18,160 --> 00:01:20,480 We have probably, over the course 32 00:01:20,480 --> 00:01:24,060 of the term, at least 1,000 question-answer exchanges that 33 00:01:24,060 --> 00:01:25,270 take place. 34 00:01:25,270 --> 00:01:29,100 The students who evaluate the course 35 00:01:29,100 --> 00:01:31,355 often give perfect scores of seven 36 00:01:31,355 --> 00:01:32,480 to the teaching assistants. 37 00:01:32,480 --> 00:01:34,860 A little bit humbling for us and the faculty who 38 00:01:34,860 --> 00:01:38,030 are getting good scores-- 6.1, 6.2-- 39 00:01:38,030 --> 00:01:40,350 but the teaching assistants get the best scores 40 00:01:40,350 --> 00:01:42,760 because they're actually one-on-one 41 00:01:42,760 --> 00:01:45,170 guiding the students through a problem. 42 00:01:45,170 --> 00:01:48,490 And they're doing it very much from the student's perspective, 43 00:01:48,490 --> 00:01:50,610 because this is the same problem that they 44 00:01:50,610 --> 00:01:52,530 had to deal with the previous year 45 00:01:52,530 --> 00:01:54,500 so they know what questions to ask. 46 00:01:54,500 --> 00:01:57,665 They phrase their answers so eloquently. 47 00:01:57,665 --> 00:01:59,550 You know, today's younger generation 48 00:01:59,550 --> 00:02:04,550 is accustomed to electronic tools, to chatting, you know, 49 00:02:04,550 --> 00:02:10,710 to social media, and they have a very nice deferential and yet 50 00:02:10,710 --> 00:02:14,680 effective style of interacting with this communication.