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My name is Lee Dyer.

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I've been teaching human
resource management

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at Cornell University
for 45 years.

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I've seen a lot of
change in that time,

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but none more profound or more
important than the changes that

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lie ahead.

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Over the next few years
major transformations

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will be taking place
in the nature of work.

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And it will be up to each of us
to decide how these will unfold

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and to make sure that they work
out the way we want them to be.

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As this figure shows,
HR professionals

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will be right square in
the middle of things.

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Ultimately it is the
human resource strategies

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that organizations enact
which play a major role

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in determining how
many jobs are created,

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as well as the
quality of these jobs.

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But of course, HR professionals
don't operate in a vacuum.

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The number of forces,
global competition,

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the emerging technological
developments,

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societal pressures, and
labor market conditions

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influence firms'
business strategies,

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and in turn, their human
resource strategies.

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And there are a number of key
players in the process as well.

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These include labor
organizations of various types,

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public policy makers
who make and enforce

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the rules of the
game, and educators

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who are responsible for helping
folks develop the skills they

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need to succeed.

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The challenge for
HR professionals

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is to understand the
environmental forces at work

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and to work with the key players
to develop desired results.

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And of course, this
means doing all

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they can to be sure that
their organizations have

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enough high quality people to
do the work that needs doing.

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But it also means
striving to ensure

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that everyone who wants to
work is able to get a job.

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And not just any job.

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But one that provides both
a decent standard of living

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and a sense of personal
fulfillment and accomplishment.

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This is where our
course comes in.

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You will learn how the
important external forces--

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globalization,
technology, and so forth--

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have changed over time and are
expected to change in the years

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ahead.

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You also will learn
what can be expected

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of key players in the process--

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labor organizations, public
policy makers, and so forth--

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in the coming years,
and how you can

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work with them to forge
mutually acceptable agreements

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on key issues.

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In short, if you are or
are aspiring to be an HR

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professional or a manager,
completion of this course

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will help position
you to influence

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the nature of the changes
that will be taking

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place in the years ahead, both
in the US and around the world.