1 00:00:10,210 --> 00:00:13,520 The way we have talked about the rise of the social contract 2 00:00:13,520 --> 00:00:15,710 following the Second World War might 3 00:00:15,710 --> 00:00:17,590 make it seem a little bit more utopian 4 00:00:17,590 --> 00:00:19,260 than was actually the case. 5 00:00:19,260 --> 00:00:22,650 Wages did rise in tandem with productivity, 6 00:00:22,650 --> 00:00:26,200 and this meant a high standard of living for many Americans. 7 00:00:26,200 --> 00:00:29,250 There was also less emphasis on shareholders 8 00:00:29,250 --> 00:00:31,140 and immediate short term returns. 9 00:00:31,140 --> 00:00:33,700 There was also high levels of job stability. 10 00:00:33,700 --> 00:00:36,960 People often came into a company without very much experience 11 00:00:36,960 --> 00:00:39,030 at all and expected to work their way up 12 00:00:39,030 --> 00:00:41,880 through promotions over time. 13 00:00:41,880 --> 00:00:45,410 But there we're also downsides to employment over this period. 14 00:00:45,410 --> 00:00:47,700 The trade off of job security, of having 15 00:00:47,700 --> 00:00:50,980 a stable career with a predictable career trajectory 16 00:00:50,980 --> 00:00:54,230 was often the risk of boredom and monotonous work. 17 00:00:54,230 --> 00:00:57,320 Corporations, in the 1950s, were very 18 00:00:57,320 --> 00:00:58,950 hierarchical and conformist. 19 00:00:58,950 --> 00:01:03,080 Intellectual diversity and creativity were discouraged. 20 00:01:03,080 --> 00:01:04,720 These corporations, of course, we're 21 00:01:04,720 --> 00:01:06,530 also dominated by white men. 22 00:01:06,530 --> 00:01:08,290 There wasn't very much diversity, 23 00:01:08,290 --> 00:01:10,640 and there were very sizable gaps in pay 24 00:01:10,640 --> 00:01:12,440 based on gender and race. 25 00:01:12,440 --> 00:01:15,230 So while we can learn a lot from this period, 26 00:01:15,230 --> 00:01:19,570 it's not exactly a golden age to which we should return. 27 00:01:19,570 --> 00:01:22,590 We've made a lot of progress since this period as well. 28 00:01:22,590 --> 00:01:25,250 There's more diversity in the workforce than ever before. 29 00:01:25,250 --> 00:01:27,640 And pay gaps between demographic groups, 30 00:01:27,640 --> 00:01:30,560 though they still exist, are becoming smaller. 31 00:01:30,560 --> 00:01:33,340 With the rise of the knowledge economy moreover-- 32 00:01:33,340 --> 00:01:37,910 an economy that encourages ideas and creativity and innovation-- 33 00:01:37,910 --> 00:01:40,680 workers are being given more discretion in how 34 00:01:40,680 --> 00:01:43,580 they go about their work and even the types of projects 35 00:01:43,580 --> 00:01:45,590 on which they work. 36 00:01:45,590 --> 00:01:47,820 Some organizations are even trying 37 00:01:47,820 --> 00:01:51,660 to make themselves look and feel as non-corporate-y as possible 38 00:01:51,660 --> 00:01:53,860 as a way to attract and retain talent, 39 00:01:53,860 --> 00:01:55,300 and there's evidence that this can 40 00:01:55,300 --> 00:01:57,040 be good for the bottom line. 41 00:01:57,040 --> 00:02:00,230 In addition, due in large part to advances 42 00:02:00,230 --> 00:02:03,700 in information technology, new technology 43 00:02:03,700 --> 00:02:06,870 mediated work arrangements are becoming more popular 44 00:02:06,870 --> 00:02:10,340 and facilitating various forms of freelance work. 45 00:02:10,340 --> 00:02:12,200 Freelancing is not new of course. 46 00:02:12,200 --> 00:02:14,760 The word actually dates back to medieval times 47 00:02:14,760 --> 00:02:18,430 where one could be a freelance mercenary for hire. 48 00:02:18,430 --> 00:02:20,850 Various new websites and applications 49 00:02:20,850 --> 00:02:23,200 are springing up throughout the economy that 50 00:02:23,200 --> 00:02:25,150 connect people-- buyers and sellers-- 51 00:02:25,150 --> 00:02:27,030 in unique and innovative ways. 52 00:02:27,030 --> 00:02:29,300 So for software, for example, there's 53 00:02:29,300 --> 00:02:31,420 companies like freelancer.com where 54 00:02:31,420 --> 00:02:34,610 someone can go on and post a project, for example, solicit 55 00:02:34,610 --> 00:02:36,800 help coding a new website, and people 56 00:02:36,800 --> 00:02:39,160 will bid on those projects. 57 00:02:39,160 --> 00:02:43,070 I actually used one of these sites not for a website per se, 58 00:02:43,070 --> 00:02:45,800 but to help me learn a new coding language called Python. 59 00:02:45,800 --> 00:02:46,910 I went on the site. 60 00:02:46,910 --> 00:02:48,440 I posted my project. 61 00:02:48,440 --> 00:02:51,490 And I found an undergraduate student based in California-- 62 00:02:51,490 --> 00:02:54,610 a very bright young man-- who stayed up with me 63 00:02:54,610 --> 00:02:56,760 into the early hours of the morning helping me 64 00:02:56,760 --> 00:02:58,380 learn how to code. 65 00:02:58,380 --> 00:03:01,700 And there are plenty of other examples of technology mediated 66 00:03:01,700 --> 00:03:02,220 work-- 67 00:03:02,220 --> 00:03:03,910 Mechanical Turk, for example, where 68 00:03:03,910 --> 00:03:07,360 buyers can pay people to do basic, often routine tasks 69 00:03:07,360 --> 00:03:08,730 like taking surveys. 70 00:03:08,730 --> 00:03:12,430 Taskrabbit.com, where people can find people to do basic life 71 00:03:12,430 --> 00:03:13,330 chores for them. 72 00:03:13,330 --> 00:03:15,540 And care.com, where people can locate, 73 00:03:15,540 --> 00:03:19,210 for example, house and pet sitters for when they are away. 74 00:03:19,210 --> 00:03:21,290 These alternative modes of employment 75 00:03:21,290 --> 00:03:24,350 have distinct advantages in terms of flexibility 76 00:03:24,350 --> 00:03:25,700 and individual expression. 77 00:03:25,700 --> 00:03:28,340 People don't typically have a boss 78 00:03:28,340 --> 00:03:31,430 looking over their shoulder, at least not in a physical sense. 79 00:03:31,430 --> 00:03:34,170 They have flexibility to work different hours, 80 00:03:34,170 --> 00:03:38,230 often from various locations, including their own home. 81 00:03:38,230 --> 00:03:40,540 But there are common reoccurring disadvantages 82 00:03:40,540 --> 00:03:42,190 to these modes of work as well. 83 00:03:42,190 --> 00:03:44,940 There are high levels of uncertainty and insecurity. 84 00:03:44,940 --> 00:03:46,730 You don't know whether you'll have work 85 00:03:46,730 --> 00:03:48,170 from one month to the next. 86 00:03:48,170 --> 00:03:50,114 You don't know who your next boss will be, 87 00:03:50,114 --> 00:03:52,280 whether they'll be fair and ethical, whether they'll 88 00:03:52,280 --> 00:03:54,227 pay in a timely way. 89 00:03:54,227 --> 00:03:55,810 If you have an issue with an employer, 90 00:03:55,810 --> 00:03:57,720 for example, withholding promised pay, 91 00:03:57,720 --> 00:04:00,610 it's often difficult to resolve these issues. 92 00:04:00,610 --> 00:04:03,490 There's broad, often global competition, 93 00:04:03,490 --> 00:04:06,060 which could put downward pressure on wages. 94 00:04:06,060 --> 00:04:09,360 So for example, when I hired this coder 95 00:04:09,360 --> 00:04:11,120 to help me with this freelancing project, 96 00:04:11,120 --> 00:04:14,922 he was competing against people located in China and India. 97 00:04:14,922 --> 00:04:16,380 There are other trade offs as well. 98 00:04:16,380 --> 00:04:19,380 There's isolation, a lack of pension and retirement, 99 00:04:19,380 --> 00:04:22,060 lack of paid vacation and time off, 100 00:04:22,060 --> 00:04:25,430 the need for continuous learning that can accommodate 101 00:04:25,430 --> 00:04:28,360 the diverse and changing needs of employers, 102 00:04:28,360 --> 00:04:30,700 and needing to finance the education out 103 00:04:30,700 --> 00:04:31,790 of your own pocket. 104 00:04:31,790 --> 00:04:34,090 In addition, many of these employees 105 00:04:34,090 --> 00:04:36,870 lack the protections that are traditionally 106 00:04:36,870 --> 00:04:42,330 afforded to workers under more stable employment contracts.