1 00:00:17,070 --> 00:00:18,100 Welcome. 2 00:00:18,100 --> 00:00:21,950 You are about to do something very special, which 3 00:00:21,950 --> 00:00:25,020 is to negotiate the future of work. 4 00:00:25,020 --> 00:00:27,880 This video is designed to help you 5 00:00:27,880 --> 00:00:30,330 know what you need to know to navigate 6 00:00:30,330 --> 00:00:32,610 the software and the tools and methods 7 00:00:32,610 --> 00:00:36,460 to help you be successful in this process. 8 00:00:36,460 --> 00:00:40,010 What you see on the screen are a series of slides. 9 00:00:40,010 --> 00:00:42,580 We'll spend more time with some, less with others. 10 00:00:42,580 --> 00:00:46,530 All of them will be available to you on the course website. 11 00:00:46,530 --> 00:00:48,580 Here's what you need to know at the beginning. 12 00:00:48,580 --> 00:00:52,110 Once you agree to be part of this negotiations, 13 00:00:52,110 --> 00:00:54,920 we want you to sign up and we want you to commit. 14 00:00:54,920 --> 00:00:57,210 Because in the negotiations there 15 00:00:57,210 --> 00:01:00,620 will be yourself and three or four other people 16 00:01:00,620 --> 00:01:04,510 in appropriate roles, and they'll all be depending on you 17 00:01:04,510 --> 00:01:06,670 to stay through to agreement. 18 00:01:06,670 --> 00:01:09,630 And, frankly, that's how you'll all learn. 19 00:01:09,630 --> 00:01:10,690 What are the roles? 20 00:01:10,690 --> 00:01:13,650 The roles in the negotiation match key stakeholders 21 00:01:13,650 --> 00:01:14,680 in society. 22 00:01:14,680 --> 00:01:18,500 Labor, management, government, and education. 23 00:01:18,500 --> 00:01:21,420 And essentially, each of you will be taking on one of these 24 00:01:21,420 --> 00:01:24,230 roles-- they'll be assigned through the course platform-- 25 00:01:24,230 --> 00:01:26,920 and that will tell you who you're 26 00:01:26,920 --> 00:01:31,190 going to represent in figuring out the future of work. 27 00:01:31,190 --> 00:01:33,350 Now, once you're assigned to your role, 28 00:01:33,350 --> 00:01:37,890 you'll come to the website platform for this negotiation. 29 00:01:37,890 --> 00:01:39,830 That's what you see on the screen here. 30 00:01:39,830 --> 00:01:42,300 It, again, reiterates what are the different roles 31 00:01:42,300 --> 00:01:45,060 in the exercise and gives you some background 32 00:01:45,060 --> 00:01:46,410 about the assignment. 33 00:01:46,410 --> 00:01:48,640 And then for all four of the roles-- 34 00:01:48,640 --> 00:01:50,750 there's two here and two more-- 35 00:01:50,750 --> 00:01:53,790 you'll see some additional information 36 00:01:53,790 --> 00:01:56,060 to help you know what you need to know 37 00:01:56,060 --> 00:01:58,524 to be effective in your role. 38 00:01:58,524 --> 00:01:59,940 You'll see there's a Next button-- 39 00:01:59,940 --> 00:02:01,523 I just checked it-- that will move you 40 00:02:01,523 --> 00:02:03,250 on to the next screen, which is where 41 00:02:03,250 --> 00:02:06,250 you start to fill out some of the key information we need. 42 00:02:06,250 --> 00:02:09,229 There's different universities that are participating in this. 43 00:02:09,229 --> 00:02:11,030 Check which one you're coming from. 44 00:02:11,030 --> 00:02:12,830 You will be assigned a group number 45 00:02:12,830 --> 00:02:14,250 which you want to assign. 46 00:02:14,250 --> 00:02:16,440 And then there's other demographic information 47 00:02:16,440 --> 00:02:19,120 that you'll fill out on education, 48 00:02:19,120 --> 00:02:22,010 whether you've been a member of a union, age, 49 00:02:22,010 --> 00:02:23,380 and other factors. 50 00:02:23,380 --> 00:02:28,430 They're all required except the gender item which is optional. 51 00:02:28,430 --> 00:02:31,020 But again, once you finish filling out 52 00:02:31,020 --> 00:02:33,620 those different items, you'll click Next 53 00:02:33,620 --> 00:02:38,180 and you go on to a screen that now asks you to tell us 54 00:02:38,180 --> 00:02:40,420 about your preferences or priorities 55 00:02:40,420 --> 00:02:43,330 before negotiations begins. 56 00:02:43,330 --> 00:02:47,090 You'll see that there's five different issues 57 00:02:47,090 --> 00:02:49,500 about workforce capability, all of which 58 00:02:49,500 --> 00:02:51,660 could be subjects of negotiation, 59 00:02:51,660 --> 00:02:55,220 and we want you to rank order them from your top priority 60 00:02:55,220 --> 00:02:57,390 to your second, third, fourth, and fifth. 61 00:02:57,390 --> 00:02:58,400 No ties here. 62 00:02:58,400 --> 00:03:01,480 You have to pick one, two, three, four or five 63 00:03:01,480 --> 00:03:03,510 for each of the five items. 64 00:03:03,510 --> 00:03:06,500 There's also some questions about representation, 65 00:03:06,500 --> 00:03:10,840 about organizational performance, about compensation 66 00:03:10,840 --> 00:03:13,420 and rewards and incentives for managers, 67 00:03:13,420 --> 00:03:16,660 as well as work family kinds of issues. 68 00:03:16,660 --> 00:03:21,230 All of these are questions that indicate your priorities going 69 00:03:21,230 --> 00:03:23,410 in, and, frankly, that get you thinking 70 00:03:23,410 --> 00:03:27,220 about what's at stake as you think about the future of work. 71 00:03:27,220 --> 00:03:29,530 Finally, before we go on to the next screen, 72 00:03:29,530 --> 00:03:31,850 in each of the five big categories-- 73 00:03:31,850 --> 00:03:34,080 each of which had five sub questions-- 74 00:03:34,080 --> 00:03:36,190 we want you to rank order those in terms 75 00:03:36,190 --> 00:03:39,220 of what's important in the role that you're playing. 76 00:03:39,220 --> 00:03:43,220 And again, you'll press Next and go on to the next screen. 77 00:03:43,220 --> 00:03:46,540 Here there's a couple of short attitude questions 78 00:03:46,540 --> 00:03:48,910 about cooperation and competition. 79 00:03:48,910 --> 00:03:52,450 Again, these will be quick and they give us your attitudes 80 00:03:52,450 --> 00:03:55,560 before we begin the bargaining. 81 00:03:55,560 --> 00:03:56,660 That's the setup. 82 00:03:56,660 --> 00:03:58,650 Now we're getting ready to bargain. 83 00:03:58,650 --> 00:04:01,100 You'll see that there's a slide that tells you 84 00:04:01,100 --> 00:04:03,930 and a set of materials about preparation. 85 00:04:03,930 --> 00:04:05,970 The key thing about preparation is 86 00:04:05,970 --> 00:04:09,440 to not just think about your own priorities, and frankly, 87 00:04:09,440 --> 00:04:12,910 your underlying interests, but to think about the priorities 88 00:04:12,910 --> 00:04:13,870 and the interest-- 89 00:04:13,870 --> 00:04:15,120 what's really at stake-- 90 00:04:15,120 --> 00:04:17,470 for the people in the other roles. 91 00:04:17,470 --> 00:04:21,890 And so the preparation materials will get you up 92 00:04:21,890 --> 00:04:24,380 to speed on moving through it quickly. 93 00:04:24,380 --> 00:04:27,790 But there's a lot here to read that will help you. 94 00:04:27,790 --> 00:04:30,770 In negotiations, we say the three things that 95 00:04:30,770 --> 00:04:33,920 are most important are preparation, preparation 96 00:04:33,920 --> 00:04:34,920 and preparation. 97 00:04:34,920 --> 00:04:38,000 Just like in real estate, location, location, 98 00:04:38,000 --> 00:04:38,740 and location. 99 00:04:38,740 --> 00:04:41,590 This time is time that's well spent. 100 00:04:41,590 --> 00:04:44,580 At this point now you've committed to a bargain, 101 00:04:44,580 --> 00:04:47,660 you've got your role, you've done your preparation, 102 00:04:47,660 --> 00:04:50,340 and we're ready to begin negotiations. 103 00:04:50,340 --> 00:04:52,730 I'm going to say a little bit about the negotiations 104 00:04:52,730 --> 00:04:57,300 and then we're going to talk about what happens afterwards. 105 00:04:57,300 --> 00:05:00,310 You'll see that there's a link to the settlement form-- 106 00:05:00,310 --> 00:05:04,710 which I'll show you in a minute, but there's also, I'm sorry. 107 00:05:04,710 --> 00:05:07,440 There's also a page that's not on here 108 00:05:07,440 --> 00:05:10,100 but that will come on your screen that 109 00:05:10,100 --> 00:05:13,720 will let you print out all of your preparation choices 110 00:05:13,720 --> 00:05:17,070 either in a PDF or in a printed document 111 00:05:17,070 --> 00:05:19,540 so that you've got that in front of you. 112 00:05:19,540 --> 00:05:22,040 When it comes to the actual bargaining, 113 00:05:22,040 --> 00:05:25,230 I'm going to just give you a very simple example. 114 00:05:25,230 --> 00:05:27,790 Let's say in the opening statement-- 115 00:05:27,790 --> 00:05:30,120 and you'll all make opening statements-- 116 00:05:30,120 --> 00:05:32,190 and this is, of course, virtual negotiations 117 00:05:32,190 --> 00:05:35,190 so you'll be writing it out online for the others 118 00:05:35,190 --> 00:05:36,800 in your group to see-- 119 00:05:36,800 --> 00:05:40,010 the folks who are in the worker's role might say, 120 00:05:40,010 --> 00:05:41,430 there ought to be more government 121 00:05:41,430 --> 00:05:43,120 grants for skills training. 122 00:05:43,120 --> 00:05:46,350 The person in the government role may say, 123 00:05:46,350 --> 00:05:49,340 we're willing to provide some funding but only in areas that 124 00:05:49,340 --> 00:05:51,620 are skill shortages in society. 125 00:05:51,620 --> 00:05:54,810 Management might say, yes, but the grant should 126 00:05:54,810 --> 00:05:57,920 be to the employer since they know what the skills are not 127 00:05:57,920 --> 00:05:59,600 just to the individuals. 128 00:05:59,600 --> 00:06:01,930 The education providers say, this 129 00:06:01,930 --> 00:06:05,220 needs to be part of an integrated education system 130 00:06:05,220 --> 00:06:09,060 and so these funds for curriculum development 131 00:06:09,060 --> 00:06:11,500 ought to come to the educational institutions 132 00:06:11,500 --> 00:06:15,210 so that they can provide the new training that's needed. 133 00:06:15,210 --> 00:06:17,640 Government may say, that's all great 134 00:06:17,640 --> 00:06:21,450 but, we need to have a funding mechanism. 135 00:06:21,450 --> 00:06:24,870 Let's say, $.01 per hour for people that work. 136 00:06:24,870 --> 00:06:27,530 Management, as you see here, might say, well, 137 00:06:27,530 --> 00:06:29,270 we're education providers so we should 138 00:06:29,270 --> 00:06:31,430 be able to get development funds too. 139 00:06:31,430 --> 00:06:34,760 Ultimately, the management, the workers, and the education 140 00:06:34,760 --> 00:06:37,520 providers might come together and say, 141 00:06:37,520 --> 00:06:40,370 we need to provide governance and insight and input 142 00:06:40,370 --> 00:06:42,340 into this government initiative. 143 00:06:42,340 --> 00:06:46,120 And together they might then outline what an agreement is. 144 00:06:46,120 --> 00:06:49,800 But as you can see, there's a series of iterative proposals 145 00:06:49,800 --> 00:06:53,420 and counter proposals that are all part of the negotiations. 146 00:06:53,420 --> 00:06:56,660 And in the end, we're not looking for a simple sentence, 147 00:06:56,660 --> 00:06:59,750 we had an agreement on government funded education. 148 00:06:59,750 --> 00:07:01,890 We're really looking for two or three paragraphs 149 00:07:01,890 --> 00:07:04,630 that says who does what, what are they agreeing to, 150 00:07:04,630 --> 00:07:08,530 how will it be funded, and what are the outcomes involved. 151 00:07:08,530 --> 00:07:14,310 Now, we've done this many times, and it turns out this issue-- 152 00:07:14,310 --> 00:07:16,350 support for worker training-- 153 00:07:16,350 --> 00:07:18,480 is a common issue that people pick. 154 00:07:18,480 --> 00:07:23,730 We want you to push the envelope about what's needed 155 00:07:23,730 --> 00:07:26,590 in the future of work, so we're going to say that at least 156 00:07:26,590 --> 00:07:30,480 for your first two agreements they cannot be agreements that 157 00:07:30,480 --> 00:07:34,180 are on this issue of government funded education, 158 00:07:34,180 --> 00:07:37,900 but on other issues that are among the many 25 issues that 159 00:07:37,900 --> 00:07:40,250 we've highlighted in five categories. 160 00:07:40,250 --> 00:07:42,740 And then if you want to come back to this 161 00:07:42,740 --> 00:07:44,680 as part of a package, great. 162 00:07:44,680 --> 00:07:48,910 But the point is, push the envelope, do something new. 163 00:07:48,910 --> 00:07:50,960 Once you have an agreement you'll 164 00:07:50,960 --> 00:07:53,060 then follow the URL to a screen that 165 00:07:53,060 --> 00:07:54,340 looks like what you see here. 166 00:07:54,340 --> 00:07:56,050 It says it's part two. 167 00:07:56,050 --> 00:07:59,020 And again, it'll ask you what group number you're at, what 168 00:07:59,020 --> 00:08:00,750 institution are you doing this. 169 00:08:00,750 --> 00:08:04,330 And then you'll find that there's a question about what 170 00:08:04,330 --> 00:08:07,970 role are you in, how many people are part of this agreement, 171 00:08:07,970 --> 00:08:10,360 and what were their roles? 172 00:08:10,360 --> 00:08:13,550 So obviously, if you are an education institution, 173 00:08:13,550 --> 00:08:16,940 you would check management, labor, and federal government 174 00:08:16,940 --> 00:08:19,970 and leave education blank on question five. 175 00:08:19,970 --> 00:08:22,460 But at that point you go to the next screen 176 00:08:22,460 --> 00:08:25,520 and this is your chance to indicate what you actually 177 00:08:25,520 --> 00:08:26,500 agreed to. 178 00:08:26,500 --> 00:08:30,040 You'll click, let's say, fair treatment and a screen 179 00:08:30,040 --> 00:08:34,110 will open up saying, write into this what you agreed upon. 180 00:08:34,110 --> 00:08:35,789 This is important. 181 00:08:35,789 --> 00:08:40,049 Each of you will be entering the agreement separately. 182 00:08:40,049 --> 00:08:42,140 So if there's four people in the negotiations, 183 00:08:42,140 --> 00:08:44,370 there will be four entries of the text. 184 00:08:44,370 --> 00:08:46,650 It's perfectly OK for you to each cut 185 00:08:46,650 --> 00:08:49,570 and splice the same language. 186 00:08:49,570 --> 00:08:51,360 But the key thing-- and by the way, 187 00:08:51,360 --> 00:08:53,370 if you put in different language, 188 00:08:53,370 --> 00:08:56,470 that's evidence that it might not be a very stable agreement. 189 00:08:56,470 --> 00:08:59,910 But the point is, you each put in your language 190 00:08:59,910 --> 00:09:04,160 because we also ask you to each rate how important is this 191 00:09:04,160 --> 00:09:07,590 in terms of your role and how satisfied are you 192 00:09:07,590 --> 00:09:09,630 with the process, not just the substance, 193 00:09:09,630 --> 00:09:11,100 to get to this agreement. 194 00:09:11,100 --> 00:09:13,300 And this way we can hear from each of you 195 00:09:13,300 --> 00:09:14,477 in the negotiations. 196 00:09:14,477 --> 00:09:16,060 And of course, there's a space for you 197 00:09:16,060 --> 00:09:19,030 to say if there's anything else that you want to put. 198 00:09:19,030 --> 00:09:21,450 And that completes the process. 199 00:09:21,450 --> 00:09:24,600 There's a link here that will let you come back 200 00:09:24,600 --> 00:09:26,940 and enter a second or third agreement. 201 00:09:26,940 --> 00:09:28,750 And when you're done-- 202 00:09:28,750 --> 00:09:31,810 when you're done-- you will have done something very special 203 00:09:31,810 --> 00:09:34,270 which is you will have negotiated an agreement 204 00:09:34,270 --> 00:09:36,400 about the future of work. 205 00:09:36,400 --> 00:09:40,710 People who are in positions of power and authority 206 00:09:40,710 --> 00:09:42,590 are interested to see what comes out 207 00:09:42,590 --> 00:09:44,800 of the negotiations in this course. 208 00:09:44,800 --> 00:09:47,110 We will try to sum up the agreements 209 00:09:47,110 --> 00:09:50,360 and look for insights and lessons around which there 210 00:09:50,360 --> 00:09:52,670 might be the kind of alignment that could actually 211 00:09:52,670 --> 00:09:55,780 change things in society and ensure 212 00:09:55,780 --> 00:09:59,170 that the institutions of work are better designed 213 00:09:59,170 --> 00:10:01,790 to serve the needs of yourself and others 214 00:10:01,790 --> 00:10:03,620 in the future generations. 215 00:10:03,620 --> 00:10:05,880 Thank you very much.