Options in a conflict management system. (Image courtesy of Robert A. Fein. Used with permission.)
Instructor(s)
Prof. Mary Rowe
MIT Course Number
15.667
As Taught In
Spring 2001
Level
Graduate
Course Description
Course Features
Course Highlights
15.667 includes a wealth of resources for anyone interested in teaching or learning about negotiation. The lecture notes section includes full instructions for role-play simulations, and class exercises with discussion questions or instructor's notes. The most essential handouts and ideas from the course have been assembled into a packet called Negotiation 101.
Course Description
Negotiation and Conflict Management presents negotiation theory – strategies and styles – within an employment context. 15.667 meets only eleven times, with a different topic each week, which is why students should commit to attending all classes. In addition to the theory and exercises presented in class, students practice negotiating with role-playing simulations that cover a range of topics. Students also learn how to negotiate in difficult situations, which include abrasiveness, racism, sexism, whistle-blowing, and emergencies. The course covers conflict management as a first party and as a third party: third-party skills include helping others deal directly with their conflicts, mediation, investigation, arbitration, and helping the system change as a result of a dispute.
Learning and grading in 15.667 is based on: readings, simulations and class discussions, four self-assessments, your analysis of the negotiations of others, writing each week in your journal, and writing three Little Papers.