This session contains lecture notes for the first and twenty-fifth sessions, and for the rest it contains a set of questions to be prepared in advance of the class, to facilitate discussion.
| SES # | TOPICS | LECTURE NOTES |
|---|---|---|
| Introduction and Overview | ||
| 1 | Lecture and Discussion: Course Importance, Topics, Logistics | (PDF) |
| 2 | Case Discussion: Royal Caribbean Cruises Ltd. | (PDF) |
| Module I: Project Management: The Realities of Hitting a Moving Target | ||
| 3 | Case Discussion: Administrative Data Project (A) | (PDF) |
| 4 | Case Discussion: Administrative Data Project (B and C) | (PDF) |
| 5 | Case Discussion: AIRNow Presentation, Visitor: Jane Linder | (PDF) |
| 6 | Case: PharmaCo Presentation, Visitor: Ben Porter | (PDF) |
| Module II: Implementation and Change: "Technology is the Least of Our Problems" | ||
| 7 | Case Discussion: First National City Bank Operating Group | (PDF) |
| 8 | Continuation of First National City Bank Operating Group Discussion | (PDF) |
| 9 | Case Discussion: Dow Corning | (PDF) |
| 10 | Implementation Readings Review, and Visitor on ERP Implementation Experience: Mike Shanno, EMC Corporation | (PDF) |
| Module III: Management of the IT Function: The Genie Behind the Curtain | ||
| 11 | RFID, Visitor: Prof. Brian Subirana | (PDF) |
| 12 | Case Discussion: Care Group | (PDF) |
| 13 | Case Discussion: Lifeline, Visitor: CIO Rich Reich | (PDF) |
| 14 | Class Discussion of Student Projects | (PDF) |
| 15 | Visitor: Arup Gupta, CEO, Tata Consultancy Services | (PDF) |
| Module IV: IT Support for Business Operations: Doing Things Faster and Better | ||
| 16 | Special Assignment on Getting Business Value from IT Frameworks | (PDF) |
| 17 | The MIT Process Handbook, Visitor: Prof. Tom Malone | (PDF) |
| 18 | Web Services and Business Process Management, Visitor: Evan Mamas | (PDF) |
| Module V: Strategic Systems and Digital Transformation: IT for New Things | ||
| 19 | TYCO Readings, Visitor: CIO Dana Deasy | (PDF) |
| 20 | ACE Case, US Customs Transformation | (PDF) |
| 21 | Business Strategy | (PDF) |
| 22 | Visitor: Omar Baig, IFC / World Bank | (PDF) |
| Module VI: Team Reports, Course Summary | ||
| 23 | Team Project Presentations | |
| 24 | Team Project Presentations (cont.) | |
| 25 | Discussion / Debate: "Does IT Matter?" | (PDF 1) (PDF 2) |
| 26 | Closing Lecture and Discussion | |