| DAY # | TOPICS | CASES |
|---|---|---|
| 1 |
Introductions Creating public value The craft of political management |
"Upwardly Global" (immigrant economic opportunity) "Park Plaza" (implementing redevelopment in downtown Boston) |
| 2 | Organizational strategy and change |
"Mikhukhu People of South Africa: A Question of Survival" (NGO turn-around) "Managing Change or Running to Catch Up: CARE USA and its Mission in Thailand" (strategic change and risk) |
| 3 | Strategic collaboration, performance management |
"One Church, One Child" (human services collaboration) "Mayor Anthony Williams and Performance Management in Washington, DC" (agency performance and the public) |
| 4 | Structuring work, managing talent |
"Managing the Underground City" (making a transit bureaucracy work) "California Franchise Tax Board" (adapting to a more diverse labor force) |
| 5 | Strategic vision and leadership | "Mayor Purcell and the Faith Community Confront Nashville's Housing Needs" (citywide progress on a major challenge) |
Take-home exam of word problems due 5 days after end of course | ||